{"product_id":"𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴-𝗣𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻","title":"📦𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗣𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻","description":"\u003ch1 data-pm-slice=\"1 1 []\"\u003eShipping Protection Terms \u0026amp; Conditions\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is Shipping Protection?\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eShipping Protection is an optional, voluntary service offered at checkout to provide our customers with extra peace of mind. For a small fee, we prioritize your order if it is lost, damaged, or stolen during the transit process.\u003c\/p\u003e\n\u003ch3\u003e1. Coverage Period\u003c\/h3\u003e\n\u003cp\u003eCoverage begins the moment the package is dispatched from our fulfillment center and ends immediately upon successful delivery to the designated address provided at checkout.\u003c\/p\u003e\n\u003ch3\u003e2. Covered Events\u003c\/h3\u003e\n\u003cp\u003eThis protection covers the following incidents occurring\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003estrictly during transit\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eLoss:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eThe carrier confirms the package is lost or the tracking has not updated for more than 15 business days.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eDamage:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eThe items arrive broken or unusable due to mishandling by the carrier.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTheft (In-Transit):\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eThe package is intercepted or stolen before reaching the final delivery destination.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Exclusions (What is NOT covered)\u003c\/h3\u003e\n\u003cp\u003eShipping Protection does NOT apply if:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eThe customer provided an incorrect or incomplete shipping address.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe package is marked as \"Delivered\" by the carrier but is missing (e.g., \"porch piracy\" or items left unattended after successful delivery).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe delay is caused by local customs holds or import clearance issues.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Claims Process\u003c\/h3\u003e\n\u003cp\u003eTo file a claim, customers must contact our support team within\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e7 days\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eof the scheduled delivery date.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eRequired Evidence:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eYou must provide your order number and clear photographs of the damaged packaging and its contents.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTheft\/Loss:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eFor suspected loss, we require a confirmation from the carrier or a formal inquiry case number.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Resolution: Refund or Replacement\u003c\/h3\u003e\n\u003cp\u003eOnce a claim is verified and approved, we will offer one of the following at our discretion:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eReplacement:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eA new item will be shipped to you at no additional cost.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eRefund:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eA full refund for the cost of the damaged\/lost items (excluding the Shipping Protection fee).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003e6. Fees and Selection\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eFee:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eThe service is available for a non-refundable fee of\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eUSD $2.99\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eper order.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eSelection:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eThis is a voluntary, opt-in service. It is\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003enot pre-selected\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eby default. Customers may choose to add Shipping Protection to their order by manually checking the \"Shipping Protection\" box at checkout if desired.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eNon-Refundable:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eOnce the order has been dispatched, the Shipping Protection fee is non-refundable as the service has been rendered.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e7. Limitation of Liability\u003c\/h3\u003e\n\u003cp\u003eOur liability is limited to the actual purchase value of the lost or damaged items. This protection does not cover any indirect or consequential losses.\u003c\/p\u003e","brand":"NutriVelix","offers":[{"title":"Default Title","offer_id":50788463706433,"sku":null,"price":3.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0783\/0916\/3329\/files\/truck.gif?v=1765256680","url":"https:\/\/nutrivelixstore.com\/products\/%f0%9d%97%a6%f0%9d%97%b5%f0%9d%97%b6%f0%9d%97%bd%f0%9d%97%bd%f0%9d%97%b6%f0%9d%97%bb%f0%9d%97%b4-%f0%9d%97%a3%f0%9d%97%bf%f0%9d%97%bc%f0%9d%98%81%f0%9d%97%b2%f0%9d%97%b0%f0%9d%98%81%f0%9d%97%b6%f0%9d%97%bc%f0%9d%97%bb","provider":"Nutrivelixstore","version":"1.0","type":"link"}